top of page
Search
  • Writer's pictureKelsy Colwell

Lesson 6: Engagement Techniques

Updated: Mar 21, 2021


Video:

Watch the video to get started.

Then move on to the content and activities below.




Techniques:

  • Ask to Pause When Needed

  • Stop Solving First, Understand First

  • Paraphrase Back What You Heard

  • Share & Acknowledge Feelings

  • Ask Open-Ended Questions

  • Honestly Contribute



Explore:

(Take a few minutes to capture these in your workbook/notebook.)

1. What 1 or 2 techniques would you like to focus on?

Choose technique that tie back to the goals you chose in Lesson 3.


2. Why did you choose these techniques?



Scenario:

During a conversation with another minister, Jamie felt attacked. He was feeling a lot of energy, so he asked for time to think about what was shared. The next day, he stepped away for 20 minutes to jot down what he thought was said, and what else he might want to know to wrap his head around this. When he reconnected with the person 2 days later, he shared what he thought was said and asked if he got that right. He also asked a few questions on the additional things he wanted to know. He stayed in listening mode and tried to hear what was being shared. Towards the end of the conversation, he shared that he had felt attacked because assumptions were made, rather than asking a question. It took a few conversations, but Jamie was able to get to resolution with this person, and he learned a lot about them along the way.


3. What are some of the skills Jamie used in this scenario?




Great Job!

You've completed lesson 6.

5 views0 comments

Recent Posts

See All
Post: Blog2 Post
bottom of page